88hi FAQ — All your questions answered here

No. Under 88hi's policy, each person may only create one account. Attempting to open multiple accounts may result in all accounts being permanently suspended and any balances being forfeited. Play fair with a single account and enjoy the full benefits.

On the login page, click "Forgot Password?" An OTP will be sent to your registered mobile number or email. Verify the OTP and set a new password. The entire process takes 3–5 minutes. If you run into any issues, reach out to the support team via Live Chat.

Account verification (KYC) may be required before making a withdrawal. You will need to upload a photo of your National ID or passport. Once KYC is complete, you can make larger withdrawals and your account remains fully secure. Verification is usually completed within 24 hours.

88hi supports all major mobile banking and bank transfer options in Bangladesh:

• Mobile Banking: Mobile Banking, Nagad, Rocket, Upay
• Bank Transfer: All Major Scheduled Banks
• Online Banking: Any bank with internet banking enabled
• Crypto: Selected Cryptocurrency

The minimum deposit is just BDT 500. Deposits via Mobile Banking are the fastest — funds are typically credited within 2 minutes.

Withdrawals at 88hi are typically processed within 15 to 30 minutes. Mobile banking options (Mobile Banking, Nagad) are the fastest. Bank transfers may take 1–3 business days. The minimum withdrawal amount is BDT 500, and KYC-verified accounts enjoy significantly higher withdrawal limits.

Deposits are usually credited within 2–5 minutes. If your deposit hasn't appeared after 10 minutes, please:

• Keep your payment transaction ID and screenshot for your records
• Provide the transaction ID to the support team via Live Chat
• Issues resolved within 30 minutes

Please always keep proof of your deposit.

88hi offers betting on 100+ sports. The most popular:

• Cricket: IPL, BPL, T20 World Cup, Test Matches
• Football: Premier League, La Liga, Champions League
• Kabaddi, Tennis, Badminton
• Esports: DOTA 2, CS:GO, PUBG

Use the live betting feature to place bets with real-time odds on matches currently in progress.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match being called off or an odds update error — 88hi will automatically void the bet and refund the amount. Always review the odds and terms carefully before placing a bet.

The minimum bet at 88hi starts from just BDT 10. Maximum bet limits vary depending on the game and event type. Major tournaments (IPL, World Cup) generally have higher betting limits. Visit the specific event page or contact our support team for exact limits.

RTP stands for Return to Player — the average amount returned per BDT 100 wagered over the long term. For example, a 96% RTP means an average return of BDT 96. Most slots at 88hi have an RTP of 95%–98%. Keep in mind this is a long-term average — every round is completely random.

Yes, 88hi's Live Casino section lets you play in real-time via live video stream with real human dealers. Games include Blackjack, Baccarat, Roulette, Poker, and more. Bengali-speaking dealers are also available, which is a great advantage for Bangladeshi players.

Yes, 88hi offers an attractive welcome bonus on your first deposit after registering. The bonus amount and terms may change from time to time, so to see the latest offer, Promotions Page Please review the wagering requirements before using any bonus.

88hi's cashback offer returns a percentage of your losses over a given period. For example, a 10% daily cashback means 10% of your total losses for the day will be credited back to your account the next day. Cashback is usually added directly to your balance with no wagering requirement.

Share your 88hi referral link or code with a friend. Once they register and make their first deposit, you will receive the designated referral bonus. The more friends you invite, the more bonuses you unlock. Full details of the referral program are available on the Promotions page.

88hi app directly from the Download Page Available for Android devices as an APK file, with a separate installation guide for iOS devices. Even if it's not listed on the Google Play Store, you can safely download it from the official page. Before installing on Android, enable the "Install from unknown sources" option.

Yes, the 88hi app includes all the features available on the website. Additional benefits of the app include:

• Quick login with fingerprint and Face ID
• Push Notifications (bonuses, match updates)
• Fast Loading & Smooth Performance
• Access select features offline

Ways to reach 88hi:

• Live Chat: Available 24/7 on site and in-app, with an average response time of 3 minutes
• Email: [email protected] — typically replied to within 2–4 hours
• FAQ: Most questions can be answered on this page

For urgent issues, live chat is the fastest way to get help.

88hi takes every complaint seriously. Common issues (deposits, login) are typically resolved via live chat within 15–30 minutes. Complex cases (KYC, large withdrawal disputes) may take up to 24–48 hours. Every complaint is assigned a tracking ID so you can check its status at any time.